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Top 5 AI Tools You Should Know: October 9, 2026

Five AI tools that each remove one repeating job from a small team. Every product fact below comes from the company's own site. Every rating comes from a review site named inside the block.

// In this post

  1. Framer- Build and launch a site with a design agent
  2. invideo- Make a video with AI agents that edit
  3. Klaviyo- Run email and SMS marketing with AI
  4. Intercom- Answer customer questions with an AI agent
  5. Miro- Run team planning on one visual canvas

Framer

The Framer website showing its design agent on the canvas
Framer's own site. A design agent works on the canvas and builds a page from a prompt.

What it does

A website builder with a design agent on the canvas. The agent builds and refines a page in place. The same workspace adds a content system and SEO settings and fast hosting.

What it is used for

A small team that needs a modern marketing site or landing page without a developer.

It earns a place because the first version of a site is already built. The agent works on the canvas and every change stays editable. A team starts from a real page instead of a blank screen.

What reviewers say

Trustpilot scores it 1.5 out of 5 from 146 reviews. G2 scores it 4.5 out of 5 from 145 reviews. TrustRadius scores it 9 out of 10 from 18 reviews. GetApp scores it 4.3 out of 5 from 32 reviews. Capterra did not show a rating we could read.

What they praise

  • Reviewers call the editor intuitive for a modern site.
  • Reviewers value the templates and the animation tools.
  • TrustRadius reviewers say it cuts the need for a developer.

What they complain about

  • Trustpilot reviewers report slow and unhelpful support.
  • Several reviewers describe unexpected billing and steep fees.
  • TrustRadius reviewers say the pricing is high for an advanced content system.

Visit Framer →

invideo

The invideo website showing its agentic video editor
invideo's own site. An agent edits footage and the editor exports the finished cut.

What it does

An AI video editor. Agents on the platform take a prompt or a script or uploaded footage and build a video. The same editor adds AI voices and captions and avatars.

What it is used for

A team that wants marketing video without a camera or a video editor.

It earns a place because the slow part of video is handed to an agent. A written idea becomes a cut in minutes. The same footage is reused across formats without a reshoot.

What reviewers say

Trustpilot scores it 1.8 out of 5 from 1,021 reviews. G2 scores it 4.2 out of 5 from 183 reviews. TrustRadius scores it 9.5 out of 10 from 23 reviews. GetApp and Capterra both score it 4.5 out of 5 from 416 reviews.

What they praise

  • Reviewers call it easy to use for a video project.
  • Reviewers say it produces good results with helpful support.
  • Reviewers value the AI agents that handle the editing.

What they complain about

  • Trustpilot reviewers say the credits run out fast.
  • Several reviewers report unexpected extra costs during generation.
  • Some reviewers describe rendering freezes and weak quality.

Visit invideo →

Klaviyo

The Klaviyo website showing its marketing and service platform
Klaviyo's own site. A dashboard measures campaign revenue and agents build the campaigns.

What it does

An AI marketing and service platform for consumer brands. It runs email and SMS campaigns and automated journeys from one customer profile. Agents suggest campaigns and answer customer questions in chat and email.

What it is used for

An online store that wants email and SMS marketing with automation and support in one place.

It earns a place because the customer data and the campaigns live together. Segmentation follows what a customer actually bought. A small team runs complex journeys without a data engineer.

What reviewers say

Trustpilot scores it 1.6 out of 5 from 369 reviews. G2 scores it 4.6 out of 5 from 1,366 reviews. TrustRadius scores it 8.3 out of 10 from 334 reviews. GetApp and Capterra both score it 4.6 out of 5 from 539 reviews.

What they praise

  • Reviewers value segmentation by purchase behaviour.
  • Reviewers praise complex automated email journeys.
  • Reviewers call the email builder intuitive and personal.

What they complain about

  • One reviewer reports missed emails when an alert was not visible enough.
  • Reviewers want a better library of dynamic values in emails.
  • Trustpilot reviewers give a much lower score than the other sites.

Visit Klaviyo →

Intercom

The Intercom website showing its customer service platform
Intercom's own site. The helpdesk and its AI agent Fin work in one inbox.

What it does

A customer service platform with a helpdesk and an AI agent named Fin. Fin answers common questions and hands the rest to a person. The same inbox holds live chat and email and a help centre.

What it is used for

A business that handles a steady flow of customer questions and wants the first reply answered fast.

It earns a place because the first reply no longer waits for a person. Fin answers the routine questions and the team keeps the hard ones. Each conversation feeds the next reply.

What reviewers say

Trustpilot scores it 2.0 out of 5 from 13 reviews. G2 lists it as Fin and scores it 4.5 out of 5 from 3,919 reviews. TrustRadius scores it 10 out of 10 from 149 reviews. GetApp and Capterra did not show a rating we could read.

What they praise

  • Reviewers say Fin cuts first response times.
  • A small team reports it deflected most tier one questions.
  • Reviewers value the multi language support and the knowledge gap flags.

What they complain about

  • One reviewer says training Fin is still not intuitive.
  • A reviewer warns that too much content causes hallucinations.
  • A reviewer wants clearer updates on a reported bug.

Visit Intercom →

Miro

The Miro website showing its collaborative canvas
Miro's own site. A team plans and diagrams on one canvas with an AI sidekick.

What it does

A visual workspace for teams. An AI sidekick reads the whole canvas and turns it into a plan or a diagram. The same board holds workshops and retros and roadmaps.

What it is used for

A distributed team that plans and runs workshops together in one shared space.

It earns a place because the thinking and the outcome sit on one board. A workshop turns into a timeline without a rewrite. Remote teammates join the same canvas in real time.

What reviewers say

Trustpilot scores it 2.3 out of 5 from 161 reviews. G2 scores it 4.6 out of 5 from 13,589 reviews. TrustRadius scores it 9 out of 10 from 9,913 reviews. GetApp scores it 4.7 out of 5 from 1.7K reviews and Capterra scores it 4.7 out of 5 from 1,705 reviews.

What they praise

  • Reviewers value collaboration on one shared board.
  • Reviewers praise sprint planning and the visual roadmap.
  • Reviewers like presenting straight from a board.

What they complain about

  • One reviewer reports that a very large board can become slow.
  • Reviewers say a busy board can feel cluttered.
  • Trustpilot reviewers give a much lower score than the other sites.

Visit Miro →

How to choose from this list

  • Pick the tool that removes a job which repeats every week. A tool used once is a subscription.
  • Give it to the person who does that job today. Never give it to the person who enjoys new software.
  • Judge it after two weeks on one measure. Did the job stop landing on somebody's desk.

Every company in this post was checked for an affiliate programme. The disclosure line at the foot of the page explains the links.

We read the public review sites for each tool and name only the scores they show. Where a site showed no readable rating we say so.

// The five again, with links

  1. Framer- www.framer.com
  2. invideo- invideo.io
  3. Klaviyo- www.klaviyo.com
  4. Intercom- www.intercom.com
  5. Miro- miro.com

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